Customer Service Ninja
Fluently trilingual. Sometimes Japanese too. After all, they are ninjas!
FUNCTION
Customer Service Ninja
Every day, they smilingly help customers by phone, chat, web care … With one goal: a sky-high NPS. They click with each customer, listen and think along with him. They are positive problem solvers, and their customer files are always in tip-top shape.
SKILLS
Customer Service Ninjas are particularly good at helping customers.
A heart for the customer
- Always look for a solution.
- Computer geeks (or almost).
- Used to get punished a lot at school for their endless chatting.
- Experience with customer service or call centres.
- Keep an eye on the KPIs. Create mind-blowing reports.
- Fluently trilingual, NL-FR-ENG. Sometimes Japanese too. After all, they are ninjas!
CUSTOMER TALK
Kathy Ceuppens
Orange
The Spring consultants know their jobs. What works very well is the weekly contact: our team leaders can always give feedback, and the Springers themselves maintain structured contact with their coach.
ATTITUDE
Customer Service Ninjas can be widely used in all moments of the customer journey.
Love to talk, love to listen even more
FUNCTION
Customer Service Ninja functions
Are you a true Customer Service Ninja? The following functions may be right up your alley.
TALENT TALK
My experience? Super! From me, they get a straight A. I have no remarks really.
Business Support
Introductie Combineer jij een passie voor business support met interesse in de technische sector? Krijg je voldoening van contacten met klanten en technische adviesverlening? Dan is […]
FUNCTIONS
Is Customer Service not your thing?
Don’t feel like being a Customer Service Ninja? Our other profiles may appeal to you more.