Customer Service Ninja

Fluently trilingual. Sometimes Japanese too. After all, they are ninjas!
Become a Customer Service Ninja
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FUNCTION

Customer Service Ninja

Every day, they smilingly help customers by phone, chat, web care … With one goal: a sky-high NPS. They click with each customer, listen and think along with him. They are positive problem solvers, and their customer files are always in tip-top shape.

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SKILLS

Customer Service Ninjas are particularly good at helping customers.

A heart for the customer

  • Always look for a solution.
  • Computer geeks (or almost).
  • Used to get punished a lot at school for their endless chatting.
  • Experience with customer service or call centres.
  • Keep an eye on the KPIs. Create mind-blowing reports.
  • Fluently trilingual, NL-FR-ENG. Sometimes Japanese too. After all, they are ninjas!
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ATTITUDE

Customer Service Ninjas can be widely used in all moments of the customer journey.

Love to talk, love to listen even more

  • Even on a bad hair day.
  • Flexible in their thinking and doing.
  • Team players and the life of the party at work.
  • Commercial flair.
  • A heart for the customer.

FUNCTION

Customer Service Ninja functions

Are you a true Customer Service Ninja? The following functions may be right up your alley.

arrow Customer Service Manager

arrow Customer Service Key Account

arrow  Customer Service Representative

arrow Customer Service Officer

arrow Customer Care Advisor

CUSTOMER TALK

Kathy Ceuppens

Orange

The Spring consultants know their jobs. What works very well is the weekly contact: our team leaders can always give feedback, and the Springers themselves maintain structured contact with their coach.

TALENT TALK

My experience? Super! From me, they get a straight A. I have no remarks really.

FUNCTIONS

Is Customer Service not your thing?

Don’t feel like being a Customer Service Ninja? Our other profiles may appeal to you more.