Customer Success Management

Ben jij de

Customer Success Management
die we zoeken?
img

Product Management

Customer Success Management

Description d’emploi

• Remaining focused on customer facing time by running a healthy and predictable business that delivers on a jointly agreed customer Digital Transformation strategy and maintaining rigorous sales process compliance

• Being the single point of accountability for Modern Workplace workload consumption to expand strategic education customer relationships and ensure successful adoption of tools in classrooms and schools

• Clearly defining School Leaders and Educators’ expected outcomes and build a high quality “Success Engagement Plan” inclusive of customer objectives, milestones, risks and metrics needed to achieve them

• Building, maintaining and leveraging strong relationships with School Leaders and Educators to:

o Grow usage of integrated learning solutions on the platform (Office 365, School Data Sync, Teams)

o Drive student and educator usage by focusing on strategic Modern Classroom workloads in Office 365 (Forms, Teams with School Data Sync and OneNote)

o Grow and protect Windows 10 device share by creating demand for experiences specific to Microsoft 365 for Education (Office 365, Windows 10, Intune for Education)

• Engaging technical experts and partners for deployment and adoption assistance to enable smooth end to end customer processes that drive usage and help accelerate customer engagement on each workload (Office 365, Identity (AADP), Intune, School Data Sync and AutoPilot).

• Continuously nurturing and expanding your sales, industry, technology and competitive knowledge and capabilities

• Providing insight and feedback from customers and partners to the Worldwide Industry Teams to help learning and improvement in industry solutions and digital transformation offerings on strategic accounts

Besoins

Looking for people who know how schools operate and have a passion for education. Knowledge of education offerings.

Experiences Required: Education, Key Experiences, Skills and Knowledge:

• Strong solution sales background, with 2+ years of technology-related experience, with experience in immersive and inclusive learning experiences, Online Productivity tools, Windows, mobility and devices

• Experience in consulting or pre-sales, experience in both is ideal

• Ability to map the customer’s business processes to product capabilities

• Top-notch executive engagement skills with an ability to establish trusted advisor relationships with School Leaders and Educators

• Deep passion for education and making others successful

• Bachelor’s degree or equivalent work experience

Offre

CDI with several fringe benefits!

Send me a message of apply online!

Sebastiaan Verbruggen

sebastiaan.verbruggen@springprofessional.be

FILL THE FORM

Solliciteer nu

Is deze job volledig je ding? Laat het ons dan zeker weten! Vul onderstaand formulier in en start je nieuw avontuur.

Dit veld is verplicht!
Dit veld is verplicht!
Dit veld is verplicht!
Dit veld is verplicht!
Dit veld is verplicht!
Dit veld is verplicht!
Dit veld is verplicht!

Niet gevonden wat je zocht?

Bij Spring zijn we altijd op zoek naar toptalenten die bij een van onze klanten of, waarom niet, gewoon bij ons komen werken. Laat je dus van jouw beste kant zien en stel je kandidaat. Zoals het spreekwoord zegt: “Een nee heb je, een ja kun je krijgen!”

Meer vacatures

UW VACATURES OP DEZE PAGINA?

Laten we afspreken met een kopje koffie

Ben je op zoek naar nieuwe talenten voor jouw bedrijf? Laat ons zeker iets weten.
Dan gaan wij op zoek naar de juiste mensen. Maar eerst eens babbelen met een lekkere kop koffie!