Introduction

We are looking for customer service representative for a leading company in the healthcare sector

Function information

As a Customer Service Representative you will provide maximum customer satisfaction by managing:

• the customer portfolio of his/her business or region

• all internal customer service related processes in cooperation with his/her internal customers like Logistics, Sales, , Marketing, Credit & Control and Master Data

• Support and improve internal and external service level

Requirements

• University degree or equivalent obtained by experience in a similar environment

• At least 3 years of experience in an international customer support position, export/import experience is a high plus

• Fluent in Dutch, French and English

• Experience in order management in ERP. SAP is a plus.

• String analytical capabilities, ability to interpret reports, listings, forecasts and budgets

• Understanding of the logistic operations and supply processes

• PC literate: sufficient knowledge of PC, network and standard packages used under Windows.

• Customer satisfaction is your passion

• Solution driven and quality driven

• Excellent communication skills

• Stress resistant, creative, dynamic and assertive

Offer

We offer the opportunity to work in dynamic and challenging environment driven by passion. You receive a competitive salary package, including fringe benefits.